Privacy Policy
Effective Date: September 2024
At KOI Cbd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and interact with our services.
1. Information We Collect
We collect information that you voluntarily provide when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact us via email or support channels
This may include your name, email address, shipping address, payment details, and any other information you choose to provide. Additionally, we collect non-personal data such as IP addresses, browser type, and usage data through cookies and other tracking technologies.
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders
- Improve our website and services
- Communicate with you regarding your order status, promotions, or updates
- Ensure legal compliance and protect against fraud
Your information will never be sold, rented, or shared with third parties for marketing purposes without your explicit consent.
3. Data Security
We take data security seriously and employ industry-standard measures, including SSL encryption and secure payment gateways, to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
4. Sharing Your Information
We may share your personal data with trusted third parties, such as payment processors, shipping partners, and marketing platforms, solely to provide services on our behalf. These parties are required to maintain the confidentiality of your information and adhere to privacy standards.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request a copy of the data we hold about you
To exercise these rights, please contact our support team at customerservice@koicbds.com.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings, but this may affect the functionality of our website.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please reach out to us at customerservice@koicbds.com.
